Sr. Product UX/UI Designer
I design with empathy.
I build with purpose.
For the people behind the product.
Empathetic design starts with real conversation and is validated by the people who matter most.
Featured Case Studies
USDA/NRCS
Helping Farmers Thrive.
A digital platform that connects farmers to conservation experts and financial assistance to care for their land.
SNAP-ED App
Healthy Food. Stronger Families.
An app that helps families find affordable recipes, practical nutrition tips, and tools to build healthier lives.
Water Analysis System
Safe Water. Confident Care.
A water monitoring system that gives dialysis clinics real-time assurance and instant alerts to keep patients safe.
My Process
My process begins with rigorous user research to ground every requirement in real end-user needs, then translates those insights into clear design decisions that align stakeholders quickly. This research-first approach reduces costly rework down the line and consistently results in products people genuinely love to use.
1. Engage
Run stakeholder discovery sessions to surface business goals, constraints, and the true problem space.
2. Research
Conduct user interviews and use other UX research tools to uncover real user needs and pain points.
3. Synthesize
Create wireframes, mock-ups, and prototypes refining with stakeholder input with each pass.
4. Validate
Test directly with users to confirm that the solution meets real needs before handing off specs to dev.
About Me
I'm Melissa.
A Sr. Product UX/UI Designer with 20 years of experience working across federal government, B2B, and consumer products. My practice is rooted in genuine curiosity about how people live and work, and a belief that the best interfaces disappear into the background.
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I've spent time in cornfields with conservationists, in repair bays with field technicians, in hospitals observing nurses manage large dialysis clinics and in living rooms with dialysis patients. Because context is everything. I bring that fieldwork rigor to every stage of the process, and the communication skills to carry it through stakeholder reviews and sprint cycles.
Let's Connect!
Good design starts with a conversation.
Whether you're building a new product, scaling a design team, or looking for a senior designer who can lead end-to-end, I'd love to hear what you're working on!
